Frequently Asked Questions - Western Union
What is Western Union Money Transfer service?
- in the course of couple of minutes
- at more than 550,000 locations
- in 200 countries worldwide
In certain countries sending service is restricted so it is only possible to receive money.
Who are Western Union agents?
Who would need to use Western Union Money Transfer service?
Do you need banking account in order to use Western Union service?
Western Union money transfer service does not require a banking account.
How long does it take to receive money send via Western Union?
Transfer is completed within couple of minutes, regardless of where you are in the world but depending on working hours of pay-out location and time – zone difference.
What is the fee for sending money via Western Union?
The fee varies and depends on amount of money which is sent and country from which money is sent. The fee is always paid by the Sender on sending location. You can get more details about fees from local agent in country from which transfer is sent.
Working hours of Western Union service?
Western Union provides service 24 hours a day, 365 days a year. Each Western Union location determines its own working hours, although majority of agents’ locations maintain extended working hours. In Montenegro, the working hours of locations which provide Western Union service are adjusted to the working hours of the agent.
What do you need in order to take over money sent via Western Union to you?
It is necessary to present valid ID card or passport and the following details: Money Transfer Control Number –MTCN, name and surname of Sender, amount of money and country from which money is sent (and the city if the transaction is from the U.S. or Mexico).
Who informs a receiver about MTCN?
Sender receives, immediately after payment, a Money Transfer Control Number from the officer at the sending location, which should be communicated to the Receiver because it is obligatory information for raising/collecting the money.
How could you be sure that money reached right hands?
Money can be taken only by a person to whom money was sent and only that person should be informed about data from SEND MONEY Form which Sender receives after sending money. In addition, each transfer contains unique control number MTCN.
Which currency is used for money transfers via Western Union in Montenegro?
Money transfer (SEND/RECEIVE) in Montenegro is done solely in EUR.
Are minors allowed to perform Western Union transactions?
NO.
Is Sender's address obligatory part of WU transactions?
YES.
Najčešća pitanja
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